CLIENT CASE STUDY
How Trenches Consulting Entered Growth Mode With Lavoie CPA
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Case Study Overview
CLIENT
Trenches Consulting
INDUSTRY
Sports Marketing
OUTCOMES
- Annual revenue doubled
- Headcount increased from 12 to 35 employees
SOLUTIONS
- Implemented cloud-based ERP solutions
- Set up software to track commissions
- Built a system of internal controls
- Created a new purchase order process
- Supported payroll and HR functions
FROM THE CLIENT:
“The real success was having that partner to talk through the tough times, to handle some of the adversity, and to identify and problem-solve together—some of the things that make running the business easier”
Brad Olecki
CEO and founder of Trenches Consulting
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The Client
Atlanta-based Trenches Sports & Entertainment focuses on consulting and sales for marketing, advertising, and sponsorships in the entertainment space. Trenches tracks down sponsorships that create value for its clients, delivers brand exposure through high-profile events, and prides itself on pairing the right brands with the right partners.
Trenches knows all too well the challenges marketers face today. With the value of sponsorships constantly changing, Trenches is always on the lookout for unique partnerships that can connect top brands to their target audience.
THE CHALLENGES:
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With the current state of fast-paced marketing strategies, it can be tough for consultants to isolate areas they need to develop for higher growth. What’s even more difficult is trying to strategize and attract key clients while also handling financial nuts and bolts–like invoicing, growth projection, and tax planning.
Like many startups, Trenches had been managing its own finances through Quickbooks. While it has its place for general bookkeeping, Quickbooks can’t handle the big-picture planning and projection that today’s marketing companies need.
As Olecki explained, he was “just kind of bumbling my way through it, not really being effective,” when a business partner recommended Lavoie CPA. After connecting with Shari and the Lavoie team, Olecki realized how much a deep dive into Trenches’ finances would help shape the business. With Quickbooks, Olecki said, “there was no personality. There was no expert tied to it. It was limited to my knowledge and expertise,” he laughed, “which I’ve told Shari on multiple occasions I have none of when it comes to the financial space!”
Not only did Trenches need help chasing down outstanding invoices and receivables, but after spending two years in survivor mode during the pandemic, it was ready to start growing again. This meant getting a big-picture view of income and outflow, profitability, and ROI.
Lavoie helped Olecki and other Trenches leadership pursue some of the federal benefits available to businesses, including PPP loans and Employee Retention Credits (ERCs) under the CARES ACT. “These things weren’t necessarily on my radar,” said Olecki. “Lavoie provided me with the tools and the information in the background that I needed to grow and scale.”
THE SOLUTION:
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“A key component to the success we had working with Lavoie is that Shari understood the challenges we faced,” Olecki said. “She has an entrepreneurial spirit and approached things much like we do at Trenches, which is very, very important.” He continued, “the real success was having that partner to talk through the tough times, to handle some of the adversity, and to identify and problem-solve together—some of the things that make running the business easier.”
Along with PPP and CARES Act benefits, Trenches was able to improve its cash flow by following up on delinquent accounts while also collecting the data needed to assess its financial standing, tax liability, and other key metrics. Having this information made it far easier to run growth projections and get a better grasp on the company’s finances. And when it comes to the ROI of marketing campaigns, solid financials make it far easier to drill down into what works and what doesn’t.
“Partnering with Lavoie allowed me to do what I do best, which is run our key services and offerings,” said Olecki. “I rely on them to do a lot of that administrative work that would have fallen apart under my guys if I didn’t add it on.” Olecki noted that he “really loves the flexibility that came with Lavoie working to fit us, as opposed to us having to fit into a box they already had.”
When asked what’s next for Trenches, Olecki replied, “I think we want to continue to build and sustain… we now can enter into a little more of a growth model mindset.” From helping Trenches optimize its cash flow and develop an exit plan to strategizing new financial opportunities, the Lavoie team is glad to be along for the ride.
At Lavoie, we combine technology and strategic thinking to give you the full picture of your business—past, present, and future. Give us a call at (704) 481-6699 or fill out the contact form to talk about how Lavoie can help your growth strategies.
The Solutions
System Optimization and Process Improvement
To meet the objectives of the engagement, Lavoie implemented tools to make the company’s accounting systems more robust. These included cloud-based applications to streamline accounting and payroll tasks. Processes were standardized, measured and tracked to improve performance. For example, customer contracts were standardized. This led to the better management, evaluation and recording of important transactions that directly impacted the revenue cycle and cash management.
Internal Controls
A system of internal controls was implemented to meet the regulatory demands in this industry. Whether it was document retention policies, a series of account reconciliations to verify the accuracy of balance sheet accounts, or protecting confidential information, this system of controls was coordinated with all company personnel for maximum effectiveness. Lavoie participated in HIPPA training and integrated those guidelines relative to the tasks and accounting procedures they completed. Without an effective system of internal controls, a myriad of risks can impact the continued viability of Monarch Medical, which is why Lavoie placed emphasis on the integrity of the solutions implemented.
Commission Tracking
Recommending and establishing the use of software to track commission, resulting in more clarity and accountability for the sales team to see commissions building up in real-time, was a beneficial best practice. It brought alignment and transparency for all stakeholders in the organization, improving morale, sales, accounting and other processes. Aligning business units is critical for efficiency and the continued growth of an organization, as well as for maintaining a competitive advantage in the global economy.
Attaining Purchase Order in Advance
Another significant achievement was a new process to coordinate with hospitals to attain purchase orders in advance. Proof of purchase orders allows for bank funding alleviating funding concerns or restrictions. This process was integral for growing the business and was facilitated by Lavoie’s staff members. Fine-tuned processes are critical for enhancing the speed and capabilities of operations, as accounting supports management decision-making and helps attain the resources necessary to achieve organizational objectives.
THE RESULT:
Doubled Revenue
Over the course of the engagement with Lavoie, Monarch doubled its revenues, increased its headcount from 12 to 35 employees and improved cash flow through effective accounting and treasury procedures.
While some hospitals tend to be slow payers, Lavoie’s team worked with these customers to speed up payment and make more cash available for Monarch’s ongoing operations. Lavoie’s team undertook the many labor-intensive tasks required to streamline operations and establish a month-end-close for financial statement preparation.
Lavoie has proved to be a trusted advisor and strategic partner in the running of day-to-day operations of the business while building the infrastructure for future growth. Lavoie also participated in the interview of the CEO for Monarch Medical with Eigen Capital. This type of insight, combined with a clear illustration of company performance and the management of operational tasks, is where Lavoie’s added value really shows. Having a trusted partner to look to for advice and practical experience can yield a significant return on investment.
In Summary
Monarch Medical engaged Lavoie to perform outsourced accounting services, and help support the growth of their business while improving the efficiency, effectiveness and accuracy of Monarch’s financial reporting processes. The engagement was a success, with Monarch Medical doubling its revenues.
If you’d like to explore how Lavoie can help your business, set up a consultation today.